Newsagents: be careful in handling the extra magazine issues published to commemorate the passing of the Queen
The extra magazine issues out tomorrow present challenges for newsagents as you will have 2 issues of one title on sale at the same time.
Tower Systems earlier today published advice to its 1,700+ newsagency software customers. It’s in the Tower knowledge base and may change to suit changed circumstances:
Woman’s Day, New Idea, and Who will be releasing an early special issue on Friday September 16th to commemorate the Queen. To avoid any billing issues with the title coming out twice in one week you will need to follow the below advice:
You will have to manually change the orders for Woman’s Day, New Idea, and Who on Monday the 19th back to Friday the 16th. This will ensure that you have dockets and a corresponding charge for the Friday deliveries. To do this please follow the steps below.
Go into your subagent orders screen & select generate orders & select the week ending date in which 19/09/2022 is contained. For Most users this will be 25/9/2022.
Go to the subagent orders screen and select the week ending that contains the orders for Monday 19/09/2022
Locate and change each title with the arrival date of 19/09/2022 to the 16/09/2022. You will need to do this for each subagent who receives the title.
This will then move the order back to the week ending in which the 16/09/2022 is contained.
When you then arrive Woman’s Day for Friday 16/09/2022, you will be asked if you want to change the arrival day from Monday to Friday. Select NO.
You will then be asked if you wish to create a non-arrival for the title. Select NO.
These titles will show correctly on your subagent dockets and will correctly bill for that week.Do NOT generate your subagent orders again after this point for the week ending that contains the 19/09/2022 as this will re-create the orders that you have moved. If you do you will need to go into each subagent grid for the week affected and zero out the Qty for each title
Customer Home Deliveries
For home delivery customers we you will need to
Print off the Run List for the 19/09/2022 and the 16/09/2022 on the afternoon of the 15/09/2022.
Transpose any home deliveries for the titles affected to the run list for the 16/09/2022. Customer will be billed on Mondays as normal, providing you have NOT entered a Non Arrival.